Although it is a well-known service provider in the United States, some customers may want to know “What Network enTouch Wireless Use” and how good their network coverage is.
If you are one of those customers asking the same question, you are in the right place. This article will cover everything about enTouch Wireless and its network coverage.
So, Without any further ado, let’s get started.
What is enTouch Wireless?
enTouch Wireless is an MNVO service provider based in Hiawatha, Iowa, United States. The company offers reasonable mobile plans, good-quality wireless devices, and flexible phone deals.
It is also a service provider for the Lifeline and ACP programs, which offer free enTouch Wireless government phones and other wireless service benefits.
The company’s benefits include unlimited talk, text, and 4G data with Bring Your Own Device (BYOD) services, enabling you to use enTouch Wireless services with your phone.
Does enTouch Wireless have its own network infrastructure?
No. enTouch Wireless does not have its tower infrastructure. It is an MVNO and uses towers of other larger carriers. Though the company lacks its tower, enTouch Wireless provides good nationwide coverage.
What Network Does enTouch Wireless Use?
enTouch Wireless uses the country’s largest network, Verizon Mobile’s nationwide network. Verizon is the top 4G LTE service provider in the United States, with a huge coverage area. Therefore, enTouch Wireless offers the country’s most popular 4G LTE coverage.
How Do You Know if the enTouch Wireless Network is Available in Your Area?
The availability of the network depends on many factors, such as Your location, the carrier’s network coverage and Weather conditions.
Since enTouch Wireless operates on one of the finest coverages in the country, network availability in your area is reasonably high.
As mentioned, Verizon has the largest network coverage area in the country. Its subsidiary would have enough coverage in the majority of the areas. However, as different carriers have unevenly distributed towers, certain remote areas of the country still need strong network availability.
You can see the enTouch coverage map at “https://entouchwireless.com/coverage/.” Although the map does not guarantee network coverage in a specific area, you can get an idea and approximation of whether you can access the network.
The actual service and coverage may vary depending on the location. You can also gain information about their network coverage by contacting enTouch Wireless customer care.
How Does enTouch Wireless Network Compare to Others?
To know how the enTouch Wireless coverage works compared to its rivals, you must check its parent company’s coverage.
Most MVNOs use the network of the country’s three largest network operators, Verizon, AT&T, and T-Mobile.
Carrier | 4G LTE coverage | 5G coverage |
Verizon | 99% | 13% |
AT&T | 99% | 60% |
T-Mobile | 99% | 98% |
As such, even the strongest network may face issues sometimes. Nevertheless, running on the leading service provider, enTouch provides solid and reliable services.
Pros and Cons of enTouch Wireless Network
enTouch Wireless is an MVNO using the country’s top service providers’ coverage. However, it has some advantages and disadvantages.
Pros of enTouch Wireless
- As an enTouch Wireless customer, you can access the Verizon infrastructure free of charge. In contrast, Verizon customers pay a huge amount for their plans and access to the network.
- As an MVNO on Verizon, enTouch Wireless doesn’t need to focus on infrastructure maintenance. So it can focus on offering the best network services for its customers.
- enTouch Wireless offers affordable plans, and customers are not bound to contracts.
- Customers can enjoy the benefits of enTouch Wireless ACP and Lifeline program.
Cons of enTouch Wireless
There is also a disadvantage of enTouch being an MVNO since network owners give preference to their customers over their MVNO’s customers during network congestion.
- The con of enTouch Wireless being an MVNO is it has little or no control over the service. Therefore, the company cannot help you with network-related issues.
- Compared to other service providers, enTouch Wireless plans have limited benefits, such as it gives less internet data than others.
- You may also not be able to enjoy 5G connectivity with enTouch Wireless as it uses the Verizon network, which only covers 13% of the United States.
Frequently Asked Questions
What Network does enTouch Wireless use?
enTouch Wireless uses Verizon’s towers.
How can I contact enTouch Wireless?
You can contact enTouch Wireless customer support by phone at 1-866-488-8719. The customer support hours are Monday through Friday from 10 AM to 10 PM CT. You can also email the company at [email protected] or entouchwireless.com/contact.
Does enTouch Wireless provide a free phone?
Yes. enTouch Wireless is one of the major Lifeline and ACP benefit providers. The company participates in these government-support programs and offers free smartphones with several other benefits to eligible low-income households. However, you must qualify for certain eligibility to get these benefits.
What services and benefits does enTouch Wireless offer?
enTouch Wireless participates in Lifeline and ACP programs and provides low-income qualifying households several benefits.
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