I cannot wait to share my experience with you on getting a Sky Devices Government Tablet Replacement. A few days back, my brand-new free government Sky Devices Elite T8 tablet stopped working, and I was very afraid because I couldn’t afford the repair cost.
However, after doing lots of research, I learned about Sky Devices’ replacement policy for lost, broken, or stolen devices. Thankfully, my Elite T8 tablet was under warranty, and I received my replacement tablet in a few weeks.
Sky Devices is an American mobile device manufacturing company in Miami, Florida. The company produces affordable smartphones, Flip Phones, and Tablets.
So, with this article, let’s learn all about the Sky Devices free tablet replacement process and what are the models you will recieve as a replacement.
Does Sky Devices provide free government Tablets?
No. Sky Devices does not participate in government assistance programs like Lifeline and the Affordable Connectivity Program (ACP) or offer free government Tablets to low-income people.
However, Sky Devices partners with certain other Lifeline and ACP participating wireless providers, providing them with discounted internet connecting devices such as free government Sky Devices smartphones, Tablets, etc., since the company is a mobile device manufacturer.
The Lifeline or ACP providers pay for the devices and provide them free to low-income households under these programs.
Hence, you get the Sky Devices Tablets as free or discounted indirectly through other wireless providers participating in the Lifeline and ACP program.
Why Would You Need A Sky Devices Government Tablet Replacement?
Suppose you have received a Sky Devices Tablet and are considering replacing it. Why? Although the company produces good quality Tablets, malfunctions may occur at any time, and your Tablets may not work properly, demanding you to replace them.
Besides, there are many reasons why you would need a Sky Devices government Tablet replacement.
Here are some of the conditions you may want to have Sky Devices Tablet replacement.
Your Tablet is Malfunctioning
Some Tablet models begin malfunctioning soon after they have been operated for a few days. As such, you may need to replace your Sky Devices malfunctioning Tablets if the issue cannot be fixed.
Your Tablet is Lost
It is possible that your Tablet is lost due to some reasons, and that has made you think about getting a Sky Devices government Tablet replacement.
Your Tablet is Damaged
The other reason you may need a Sky Devices Tablet replacement is when you accidentally damaged the devices, and your Tablet built-up has been seriously hit.
Your Tablet is Stolen
You may look for a Tablet replacement when your Tablet is stolen in any circumstances.
You want to enjoy new features
It may happen that the Tablet you have from Sky Devices is a bit old model and lacks features that other latest models have. In this case, you may want your Tablet to be replaced with the latest one.
Use a new operating system
You may want to replace your Tablet to enjoy the new operating system, as your Tablet’s operating system does not allow you to experience advanced features.
Steps For Sky Devices Government Tablet Replacement
To get a Sky Devices government Tablet replacement, you must go through a proper step to receive it.
Replacement for lost Sky Devices government Tablet
The Sky Devices does not cover lost devices, and you cannot get a replacement for the lost Tablet. The only way to receive a replacement device in case of device theft is if your device is insured and your company covers such losses.
But you must follow these instructions to prevent any illegal risk if you have lost your Sky Devices Tablet.
- First, contact your service provider to inform them about your lost device.
- Your provider will lock your device to stop fraudulent activities as soon as you tell them about it. Your lost Tablet could be used by anyone to demand money from your friend or relatives or access your saved bank details on the Tablet.
Replacement for Sky Devices government Tablet advanced features
- Contact your service provider and tell them you want a replacement Tablet.
- Choose your preferred Sky Device Tablet.
- Pay the necessary amount ( you cannot get a free replacement ).
- Please charge your new device and start using it.
Does Sky Devices Offer Any Warranties?
Yes. Sky Devices offers a 12-month manufacturer warranty on every product. This warranty covers all malfunctions that the device has experienced in the first year of use.
However, it does not cover any physical damage to the device, like drops, spills, etc. Also, the warranty does not cover the loss or theft of the device.
ACP providers also offer a 12-month manufacturer warranty. This means you can get the replacement Tablet from an ACP provider without contacting the manufacturer for a replacement.
You need to contact your ACP providers, and they will contact the manufacturer for you and ensure you receive a free replacement device. If the manufacturer approves your replacement, you may receive the same device as a replacement or another Tablet with similar features.
To summarise, the Sky Devices and ACP providers offer a 12-month limited manufacturer’s warranty, and you can receive the replacement Tablet in the following cases.
- If any malfunctions take place within the first year of use.
- The malfunctions should not result from physical damage to the device.
- The warranty does not cover theft or loss of devices.
What Tablet Can You Receive From Sky Devices?
The ACP providers do not disclose their tablet models to qualified individuals. So, you cannot know beforehand about the Tablet you can get from the ACP.
As Sky Devices is one of the mobile device manufacturing companies that provides mobile devices to ACP wireless participants, you may want to know about the availability of Tablets with the company.
Sky Devices offers a variety of advanced Tablets, including the following models.
- Elite Octa
- Elite Octa Max1
- Elite T8 Plus
- Elite T10
- Platinum View 2
- Platinum A7
- SKY Vision 2
- SKY Kid
- SKY MaxView
You can see the availability of Tablets at Sky Devices at skydevices.com/portfolio/#tablets.
Comparison Table of Sky Devices Tablets
Here, we have compared the top 4 tablets from Sky Devices.
| Feature | Elite T8 Plus | SKY Vision 2 | Platinum A7 | SKY MaxView |
| Display | 5.8 inches, 720 x 1560 pixels | 5.5 inches, 720 x 1280 pixels | 5.7 inches, 720 x 1440 pixels | 6.5 inches, 720 x 1600 pixels |
| Processor | MediaTek MT6739 Quad-core | Qualcomm Snapdragon 425 Quad-core | MediaTek MT6737 Quad-core | MediaTek Helio G35 Octa-core |
| RAM | 2GB | 2GB | 2GB | 4GB |
| Storage | 32GB | 16GB | 16GB | 64GB |
| Camera | 13MP rear camera
5MP front camera |
8MP rear camera
5MP front camera |
13MP rear camera
5MP front camera |
16MP rear camera
8MP front camera |
| Battery | 3400 mAh | 2800 mAh | 3000 mAh | 5000 mAh |
What if a Sky Devices Tablet Gets Damaged Or Broken?
Sky Devices offers a 12-month warranty and provides replacement if your Tablet suffers malfunction without you causing any physical damage.
Please follow the below steps if your Sky Devices Tablet gets damaged.
- Contact your provider of the Tablet.
- Explain to them about the incident and how the Tablet has stopped working.
- Please provide them with the necessary information.
- Your provider will determine your eligibility to get Sky Devices government Tablet replacement.
- If eligible, you will receive a Sky Devices government Tablet replacement.
Please note that you are eligible for the replacement only if your Tablet stops working due to the manufacturer’s defect. You will not receive the Sky Devices government Tablet replacement if your device gets damaged or broken due to misuse or physical damage or because of your carelessness.
However, if you have taken the insurance of your device, you can contact the company to request them to cover the damage and provide you with a replacement.
What If A Sky Devices Tablet Gets Lost Or Stolen?
The Sky Devices and the ACP providers do not cover loss or theft. Therefore, you cannot get a Sky Devices government replacement Tablet if your Sky Devices Tablet gets lost or stolen.
But, you must inform your provider about the theft or lost device as soon as the incident occurs so that your provider locks your device.
However, you may receive the replacement Tablet if you have insured your device and your insurance company covers such incidents.
Providers that offer Sky Devices Free Tablets
There is a long list of ACP service providers. However, not all of them offer Sky Devices tablets under the ACP program. That’s why we have mentioned some providers that have previously offered Sky Devices to their customers.
If you want to apply for Sky Devices free government tablet, please click on your preferred service provider to recieve a free tablet from them.
Other Providers may offer Sky Devices tablets under the ACP program.
Sky Devices Government Replacement Tablet Activation Process
Once you have received your Sky Devices free replacement tablet, follow the steps below to complete the activation process.
- Fully charge your Sky Devices tablet
- Once it’s charged, Turn on your tablet by pressing the power button for 2-3 seconds.
- Now, follow the onscreen instructions.
- Connect your tablet with Wi-Fi and wait for it to complete the update process.
- Once the setup process is done, you can enjoy your replacement tablet.
Note: You might also contact your ACP service provider, as they may have additional steps to complete the activation process.
Frequently Asked Questions
Can I get a replacement Tablet from Sky Devices if my Tablet is lost?
Unfortunately no. Sky Devices does not cover the lost devices. Hence, you can not get a replacement if your Tablet is lost. But, if you have insured your Tablet, you may ask your insurance company whether it covers such losses.
What is ‘Sky Devices’?
‘Sky Devices’ is a Manufacturer of phones and Tablets that partners with ACP wireless providers to provide them with discounted devices to help them offer these devices to low-income individuals qualifying for the program.
What other services are offered by Sky Devices?
Sky Devices does not provide wireless services and manufactures devices such as Smartphones, Tablets, security devices, Televisions, and wearables.
Does Sky Devices participate in ACP?
No. Sky Devices does not participate in the government assistance program like Lifeline or the ACP. However, it offers discounted devices to ACP or Lifeline participating wireless service providers.
Are Sky Devices replacement Tablets good?
Yes. Sky Devices replacement Tablets are as good as the original ones. If eligible, the company offers you the same or similar Tablets as a replacement device.
How long does it take to get a Sky Devices Tablet?
We cannot predict how many days your replacement device will take to reach you as it depends on many factors, such as your shipping address, availability, your situation of requesting a replacement, etc.
What happens when you receive a tablet that was damaged
Hello Penny LaRose,
I’m so sorry to hear that! Receiving a damaged tablet is definitely frustrating! Usually, companies have policies in place to handle such situations. It’s important to contact their customer service immediately, providing them with details and possibly photos of the damage. Additionally, ensure to check the return and replacement policy of the company or seller from whom you purchased the tablet. Acting promptly increases the chances of resolving such issues smoothly and possibly getting a replacement or refund. Always remember to keep all packaging and paperwork until the issue is resolved!