A few days back, I suddenly faced a TruConnect Mobile Network Not Available issue, and after applying every available method on the internet, I finally fixed my issues and gained access to TruConnect Network.
So, with this article, let me share my personal experience on how I fixed the TruConnect mobile network not available error in just a few simple steps and what are the probable causes for this issue.
So, let’s delve further to learn more about it –
TruConnect Mobile Network Not Available – Possible Reasons
There can be many different reasons behind the TruConnect service not working.
Below, we have covered some of the most common reasons –
- Using inappropriate TruConnect APN settings
- Choosing an unsuitable Network Mode
- A bug or a fallacy with your phone that needs immediate fixing
- Selecting an unsuitable Network Provider
- Improper setting of your Mobile Networks
You can solve these errors by taking lucid steps like restarting your phone. Take out the SIM card from your phone and insert it back again in your phone to see if it started working or not.
How to Fix TruConnect Mobile Network Not Available?
In the above section, we looked at the possible reason why you might be facing the TruConnect mobile network, not an available issue. This section has brought some solutions to help you fix the issue.
Activate TruConnect SIM Card
If you have bought a new SIM card, make sure you activate it before you start taking it into use. If it has no service, return to the shop where you bought it and ask a TruConnect employee to fix it.
If you don’t activate your new TruConnect SIM card successfully, it will get deactivated after some time. So, activate it to continue taking benefits of TruConnect services as soon as you get a new SIM card.
Update Access Point Names
The APN settings in your phone play an important role in performing many functions. So, ensure your APN setting is updated whenever you buy a new SIM card or device.
APN gets updated automatically on most of the networks. However, we recommend you check whether the APN settings have been updated.
Select the Appropriate Network Operator
It’s very crucial to select the appropriate network operator. Like APN, the network operator would be selected by your phone automatically.
However, sometimes, it may not select the right operator, and you may face a TruConnect Mobile Network Not Available error. This situation can arise if you travel to another region that switches to roaming.
You can update your mobile operator from your settings. So, keep checking whether you are using the right network or not, even if you don’t travel to another place.
Set Network Mode to Automatic
Your device must choose a network mode in which it works before you select an operator. The network mode refers to the available network mode in the area you currently live in.
There are many areas where you can easily access 4G or 5G; on the other note, you can access only a 3G network.
So, your device must select the network itself. If it doesn’t, you can do this by updating the network mode to automatic.
Reset Mobile Networks
If any of the solutions mentioned above are not working or you cannot fix it by the above steps, reset your mobile network.
Resetting all your networks will remove all settings on your Mobile networks, then choose a network that is available in your area.
Factory Reset Your Device
The last option you have is to reset your device to fix TruConnect Mobile Network Not Available. However, ensure you have averted the chances of faulty hardware before that. You can do this by trying your SIM card on another phone to check if it is working.
Moreover, you can check it by using another SIM card on your phone.
Factory resetting your phone will remove all data from your phone. So, make sure you back up important data or files on the cloud or another phone.
How to Update TruConnect APN Settings on Android?
Follow the steps given below to update TruConnect APN Settings on Android to fix TruConnect Mobile Network Not Available error –
- Head over to your Phone Settings.
- Choose the option Connections.
- Click on Mobile Networks.
- Now, Select Access Point Names.
- Click on Add or + icon.
Fill out the APN section with the given information mentioned below –
APN Details
| Property | Value |
| Name | newapn |
| APN | wap.truconnect.com |
| Proxy | Nil |
| Port | Nil |
| Username | guest |
| Password | guest |
| Server | Blank |
| MMSC | Blank |
| MMS proxy | Nil |
| MMS port | Nil |
| MCC | Blank |
| MNC | Blank |
| Authentication Type | Blank |
| Type | default, supl |
| Protocol | IPv4/IPv6 |
| Roaming Protocol | IPv4 |
| Bearer | Unspecified |
Conclusion
There you have it – a detailed article covering everything you need to know about the TruConnect mobile network, not available error.
We tried to cover everything about the error, possible causes, and solutions you can follow to fix the issue. However, if we missed something or if you have any suggestions, feel free to shoot them in the comment section below. Our team will try to respond ASAP.
Frequently Asked Questions
Why is my TruConnect phone showing Mobile Network Not Available?
There can be many reasons behind your TruConnect phone showing “Mobile Network Not Available,” including tower service, technical issues in your settings, and billing issues.
What phones are compatible with TruConnect service?
The devices that are compatible with TruConnect service include Samsung Galaxy S3, Samsung Galaxy Note 4, LG G4, LG V10, Apple iPhone SE, and the like.
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